Technical Support

Need help with any Alive Studios products?

1. Take a peek at the technical specifications below for each product to assure that your hardware meets all requirements.

2. If you still need assistance please don’t hesitate to contact us by using the form below.

System Requirements for Windows PC:
• Operating System: Win 7 (or higher) 32-bit (x86) or 64-bit (x64)
• Recommended Processor: Intel i5 or better or AMD equivalent
Minimum Processor: Dual Core 1.8 Ghz or better or AMD equivalent
• RAM: 4GB or higher
• Graphics Requirements:
– open GL 3.0 (or better) Can download for free online
– 512MB or higher RAM
• Supported Graphic Cards:
– NVIDIA or Radeon Discrete graphics
– or Intel HD graphics 4400 or better

for Mac
• Operating System: Mac OS 10.6 or higher
• Processor: Intel i5 or better
• RAM: 4GB or higher (recommended 8GB)